Our Commitment
At Printmoz , our absolute priority that our customers are 100% satisfied. In the event that you are not 100% satisfied, we’ll make it right. To ensure that we can fulfill this commitment, we ask that you simply inspect all product received within 24-48 Hours. If, for any reason you are not completely satisfied with the quality, we’ll gladly reprint it.
Terms
If you contact us within 24 hours of receiving your order, we stand by our 100% Quality Satisfaction Guaranteed Commitment. If it isn’t right, we’ll reprint it - all at no additional cost to you. To maintain integrity and so that this commitment cannot be abused, if you contact us after the 24- 48 Hour period, any issue with your order falls under our standard Return Policy and will be resolved with one of two methods of resolution:
Option A:
Receive a 25% refund on damaged/incorrect item(s)
Option B:
Reprint the damaged/incorrect items. A Pre-Paid shipping label will be provided so that the original merchandise can be returned. *Note: ALL Reprint items are submitted with Rush production and ship at the original method of shipping selected on the order at the time of purchase. If you need the reprint item(s) sooner, expedited shipping options may be available to you at an additional fee. You must return the entire original print order within 15 business days after a solution has been met. If you do not return it within this time frame, you agree that the original order will be charged against your credit card on file with Printmoz.